Query about the Gauge Shop

Talk about E-Types here

Topic author
Kember17
Posts: 77
Joined: Thu Dec 22, 2016 8:21 am
Location: London/North Italy
Great Britain

#1 Query about the Gauge Shop

Post by Kember17 » Thu Apr 26, 2018 9:23 am

This is not designed to trash a supplier's reputation or to be a call for a scalping party, but a simple factual query.

I was wondering if anybody here had specific current information about the state of play at the Gauge Shop.

I sent Alan Davis at the Gauge Shop in Edenbridge my full set of gauges in October for refurbishment and have not yet had them back.

I am having difficulty making contact with him and, reading Google results and various car fora, I can see that Mr Davis does not necessarily possess the finest communication skills.
The last I heard from him was in a round robin email on 12 March saying that he was experiencing delays owing to illness. He has not responded to any of my several communications.

I am getting to the point where I might just drive down there and collect my instruments and try with someone else.

Thanks in advance

Peter
Peter

1966 LHD US Import Series 1 2+2 (undergoing full restoration)

Link:
BBcode:
HTML:
Hide post links
Show post links

User avatar

abowie
Posts: 1881
Joined: Wed Sep 07, 2011 9:15 pm
Location: Australia
Contact:
Australia

#2 Re: Query about the Gauge Shop

Post by abowie » Thu Apr 26, 2018 9:34 pm

Drop them off at Speedograph Richfields on the way home.
Andrew.
881824, 1E21538. 889457..oops
http://www.projectetype.com/index.php/the-blog.html
Adelaide, Australia

Link:
BBcode:
HTML:
Hide post links
Show post links

User avatar

Barry
Posts: 298
Joined: Thu Jul 05, 2012 1:11 pm
Location: United Kingdom
Great Britain

#3 Re: Query about the Gauge Shop

Post by Barry » Fri Apr 27, 2018 9:15 pm

I have dealt with Alan on three occasions, and whilst he is not necessarily quick, he certainly does a good job. He works from a shed which has a very poor mobile signal. The land line he has links back to his house. I have enjoyed many a long chat with his charming wife! I have never met Alan, but it wouldnt surprise me if he had a health issue. The man is genuine, and maybe just pop round, as you suggested.

Link:
BBcode:
HTML:
Hide post links
Show post links


Topic author
Kember17
Posts: 77
Joined: Thu Dec 22, 2016 8:21 am
Location: London/North Italy
Great Britain

#4 Re: Query about the Gauge Shop

Post by Kember17 » Fri Apr 27, 2018 10:32 pm

Barry,

Thank you for your message (and your reassurance re quality). I finally spoke to him today, and gleaned much of what you have said from him, and we have agreed a timetable for the return of my instruments (fully serviced).

I'm glad that things appear to be on track.

Best wishes

Peter
Peter

1966 LHD US Import Series 1 2+2 (undergoing full restoration)

Link:
BBcode:
HTML:
Hide post links
Show post links

User avatar

Barry
Posts: 298
Joined: Thu Jul 05, 2012 1:11 pm
Location: United Kingdom
Great Britain

#5 Re: Query about the Gauge Shop

Post by Barry » Sat Apr 28, 2018 8:46 pm

I am really pleased, Peter. I was sure there wasnt a real problem, other than if Alan was experiencing a health problem. I am sure you will be pleased with his work when it arrives.
Best
Barry

Link:
BBcode:
HTML:
Hide post links
Show post links


Topic author
Kember17
Posts: 77
Joined: Thu Dec 22, 2016 8:21 am
Location: London/North Italy
Great Britain

#6 Re: Query about the Gauge Shop

Post by Kember17 » Thu May 03, 2018 11:33 am

For completeness' and fairness' sake, I thought I should report that I have just received my gauges back from Alan.

They look lovely.

Peter
Peter

1966 LHD US Import Series 1 2+2 (undergoing full restoration)

Link:
BBcode:
HTML:
Hide post links
Show post links

User avatar

Barry
Posts: 298
Joined: Thu Jul 05, 2012 1:11 pm
Location: United Kingdom
Great Britain

#7 Re: Query about the Gauge Shop

Post by Barry » Thu May 03, 2018 5:55 pm

Excellent. I am really pleased to hear that.

Link:
BBcode:
HTML:
Hide post links
Show post links


sjamajee
Posts: 1
Joined: Thu Jul 20, 2017 5:54 am
Belgium

#8 Re: Query about the Gauge Shop

Post by sjamajee » Tue Jul 03, 2018 8:20 am

Hi,

I've purchased a complete refurbished gauge set for my 67 E-Type from the Gauge Shop almost 1 year ago. They are very beautifully restored gauges!
2 months ago, i've installed the gauges but the speedometer wasn't working properly so i've contacted Alan from the Gauge Shop.
I've sended the speedometer back to him 1 month ago.
I know that he has received the package but I haven't heard from him yet. I've sended various mails but he doesn't reply on them.
Very poor conversation skills.
I just hope that I get my gauge back :sad:

Sorry for my bad English

Kind regards

Dominique

Link:
BBcode:
HTML:
Hide post links
Show post links


Topic author
Kember17
Posts: 77
Joined: Thu Dec 22, 2016 8:21 am
Location: London/North Italy
Great Britain

#9 Re: Query about the Gauge Shop

Post by Kember17 » Tue Jul 03, 2018 8:38 am

sjamajee wrote:
Tue Jul 03, 2018 8:20 am
Hi,

I've purchased a complete refurbished gauge set for my 67 E-Type from the Gauge Shop almost 1 year ago. They are very beautifully restored gauges!
2 months ago, i've installed the gauges but the speedometer wasn't working properly so i've contacted Alan from the Gauge Shop.
I've sended the speedometer back to him 1 month ago.
I know that he has received the package but I haven't heard from him yet. I've sended various mails but he doesn't reply on them.
Very poor conversation skills.
I just hope that I get my gauge back :sad:

Sorry for my bad English

Kind regards

Dominique
Dominique,

Best to call him if you can. He is better on the phone. I, too, went almost mad trying to get a mail response. But his work is very good.

Peter
Peter

1966 LHD US Import Series 1 2+2 (undergoing full restoration)

Link:
BBcode:
HTML:
Hide post links
Show post links


alfazagato
Posts: 42
Joined: Thu Mar 24, 2016 5:28 pm
Location: London
Great Britain

#10 Re: Query about the Gauge Shop

Post by alfazagato » Wed Jul 18, 2018 5:48 pm

Any news on Alan?

Stuart
Series 1.5 FHC

Link:
BBcode:
HTML:
Hide post links
Show post links

Post Reply Previous topicNext topic