Page 7 of 8

#121 Re: SNG Barratt User Group

Posted: Sat Jan 23, 2021 12:52 pm
by Fuel.inj
Just received a pair of Track Rod Ends (C25447U). The quality of the main component is excellent but as for the grease nipple which I have shown in the photograph is appalling quality.It has hardly any thread in the body of the nipple and it just pulled out. This is only a minor point but it needs to be addressed.
Image

#122 Re: SNG Barratt User Group

Posted: Sat Jan 23, 2021 12:57 pm
by Fuel.inj
From a different angle.

Image

#123 Re: SNG Barratt User Group

Posted: Sat Jan 23, 2021 3:06 pm
by mgcjag
Hi All...if you have a problem with parts from any if the suppliers then its best to report it directly to them and not via this thread.....Although Julian does often view the forum he has many staff that should be able to deal with your problems........I realise that you are also raising the issues to the rest of us on the forum but please also direct your issues straight back to the suppliers......Steve

#124 Re: SNG Barratt User Group

Posted: Sat Jan 23, 2021 3:46 pm
by Fuel.inj
Thank you Steve. I have emailed SNG which I hope they will take note. The new track rod ends have 6mm threaded grease nipples and Sod’s law I have a box of imperial sizes. My post was only to highlight the facts. I’ll be happy if they send me a new nipple.
ATB, Paul.

#125 Re: SNG Barratt User Group

Posted: Sun Jan 24, 2021 1:11 pm
by steve3.8
mgcjag wrote:
Sat Jan 23, 2021 3:06 pm
Hi All...if you have a problem with parts from any if the suppliers then its best to report it directly to them and not via this thread.....Although Julian does often view the forum he has many staff that should be able to deal with your problems........I realise that you are also raising the issues to the rest of us on the forum but please also direct your issues straight back to the suppliers......Steve
Well i am sure Julian would rather read constructive information about his company's products here rather than buried in the main threads trashing his name. ,after all he can speak for himself ---- as in the post previous to mine.
The thinking behind the "user group" i understood was to improve existing and develop new parts. If the forum needs a separate sticky thread of non compatible/faulty parts then so be it.

Feel free to delete my post 120 --- not wanting to waste any of the forum members time with inane posts.

Steve

#126 Re: SNG Barratt User Group

Posted: Sun Jan 24, 2021 1:45 pm
by paulsco
Julian,

I was just browsing through an old Jaguar Quarterly magazine (Autumn 1991) and found this.

You may have seen it before, but I thought I would post, just in case.


Image

Image

Paul

#127 Re: SNG Barratt User Group

Posted: Sun Jan 24, 2021 4:00 pm
by 288gto
They've come a long way since then with latest figures showing a turnover of just over £21 million. Well done Julian. :thumbsup:

#128 Re: SNG Barratt User Group

Posted: Mon Jan 25, 2021 10:50 am
by JulianBarratt
Hi Steve,
Thanks for the feedback - the ones you returned were already being looked into so the further info is appreciated.
We have made these to 1.5" for a long time, but, based on your pictures - it would appear that a slight increase in the OD and a change to the tab to include a radius and protrusion would improve the product.

We plan to check fitment vs the mating parts as soon as we can and advise

thanks

#129 Re: SNG Barratt User Group

Posted: Sun Jan 31, 2021 6:20 pm
by JulianBarratt
JulianBarratt wrote:
Tue Dec 15, 2020 5:46 pm
Hi Tadek
Thanks verymuch for all of these, we will look into all of them and report back.
Tadek,
On these issues raised, i am going to drop you a direct mail to reply as there are photos etc and i suspect there will be a bit of back-and-forth to confirm some of the details so i dont want to fill the thread with that...
We can then update once/if we come to an agreement!
thanks

#130 Re: SNG Barratt User Group

Posted: Sun Jan 31, 2021 6:43 pm
by JulianBarratt
Hi All,
Sorry for the slight radio silence on here so far in 2021 - those of you in business will know these are times when the number of hurdles are more than usual. If it isnt the dreaded "C" thats causing that days challenge - the last few weeks have also reminded us of our old friend "B (rexit)" and considering more than a third of our products go into Europe, the last few weeks have been...invigorating.
Many thanks for posting that pic of the SNGB article from 1991, amazingly we still have one of that team working for us - the guy in the white t-shirt is Tony Lee, who runs our USA branch. Recently, with the E-type 60th upon us, i have been asked for a few word on the history of SNG Barratt and i have been trawling through some of the archive photos that we have and there are some gems. The picture in the article above is from just before we moved to Bridgnorth when we could have fitted all the staff in a large 4x4...
From even earlier days, I have attached a picture from Beaulieu Autojumble in the 1980s - my parents are the couple in the middle and the children to the right of the picture are my sister and I....
Thanks for the feedback on the track rod ends, this one hasnt come my way yet but i will take a look at progress.
I hope all are safe and well, spring is on the way and i have an exciting new product to try in 50EE that i will (hopefully) be able to tell everyone about a bit later in the year - anyone who is very eagle eyed may spot the change at a show...



Image

#131 Re: SNG Barratt User Group

Posted: Sun Feb 07, 2021 1:18 pm
by JulianBarratt
With reference to another thread on this forum ref brake fluid bottles (C36606) i can advise as follows:

We made some tooling modifications around 2018 to the Sovy branded bottles to address some reported issues with the bottles splitting in the area of the outlet pipe.

Around the same time, we also started selling a brake bottle with the LP hose already fitted as it was out view at the time that it was possible for customers to damage the bottle when fitting the LP hose to it - the link to this is below for UK customers:
https://www.sngbarratt.com/English/#/UK ... 0c36606%60

These was some talk also of the billet versions of these and i did say i would look into this - but have not done so at this stage, so i will do.

#132 Re: SNG Barratt User Group

Posted: Sun Feb 07, 2021 1:26 pm
by JulianBarratt
Fuel.inj wrote:
Sat Jan 23, 2021 12:52 pm
Just received a pair of Track Rod Ends (C25447U). The quality of the main component is excellent but as for the grease nipple which I have shown in the photograph is appalling quality.It has hardly any thread in the body of the nipple and it just pulled out. This is only a minor point but it needs to be addressed.
Image
In response to this issue above, we have taken a look and we think that the issue raised is as a result of damage at some point rather than a design fault. Our technician advises as follows:

Because the transit boxes have minimal padding, if they are dropped, the head of the nipple take the full force of the impact.
I think that is what has happened to the one on the forum. It splits the body of the nipple and strips out the thread.


So, we are going to check all stocks and repack with additional measures. I dont know if the customer service team have resolved the issue above (i cant always work out who the customer is from the forum handle) so do please contact them to arrange replacement if not already done so.

#133 Re: SNG Barratt User Group

Posted: Sun Feb 07, 2021 1:46 pm
by Heuer
Julian

Clicking on the username and selecting email (rather than PM) will give you their address which might match up to your records.

#134 Re: SNG Barratt User Group

Posted: Sun Feb 07, 2021 1:56 pm
by JulianBarratt
Heuer wrote:
Sun Feb 07, 2021 1:46 pm
Julian

Clicking on the username and selecting email (rather than PM) will give you their address which might match up to your records.
Excellent - thank you

"Every day is a school day"...

#135 Re: SNG Barratt User Group

Posted: Sun Feb 07, 2021 3:00 pm
by Fuel.inj
Thank you Julian. I have had replacements and your sales team were first class in responding to my email.
You state that it’s probably been dropped on the point of the grease nipple but on close inspection there is minimal thread cut which has caused the issue. Regards, Paul.

#136 Re: SNG Barratt User Group

Posted: Fri Feb 19, 2021 4:02 pm
by JulianBarratt
steve3.8 wrote:
Fri Jan 22, 2021 7:57 pm
Julian,

The Gearbox mainshaft tab washer C21618 from SNG
Just to update on this one, we concur with the above and will make a revised version available in the coming months in the next batch that takes into account the changes. Thanks for the input.

#137 Re: SNG Barratt User Group

Posted: Tue May 11, 2021 11:48 am
by 288gto
Hi Julian,

You were looking into the fitment issues on the S2 and S3 headlamp chromes last year and said you would post some pics up of them on your S3. I just wondered how you had gone on?

Simon

#138 Re: SNG Barratt User Group

Posted: Wed May 12, 2021 10:51 pm
by Heronscourt
I’m in the middle of a long term restoration of a series 1.5 dhc and conversion to RHD. I’d like to be involved with the proposed group. Service doesn’t seem to be a problem and most contacts are helpful but too many NLA or back order items.

#139 Re: SNG Barratt User Group

Posted: Thu May 13, 2021 6:40 am
by JulianBarratt
288gto wrote:
Tue May 11, 2021 11:48 am
Hi Julian,

You were looking into the fitment issues on the S2 and S3 headlamp chromes last year and said you would post some pics up of them on your S3. I just wondered how you had gone on?

Simon
Hi Simon,
Yes, we are working on these and have done some scanning work on our V12 car, i will follow up with the design guys and try to report back this week.

#140 Re: SNG Barratt User Group

Posted: Thu May 13, 2021 6:44 am
by JulianBarratt
Heronscourt wrote:
Wed May 12, 2021 10:51 pm
I’m in the middle of a long term restoration of a series 1.5 dhc and conversion to RHD. I’d like to be involved with the proposed group. Service doesn’t seem to be a problem and most contacts are helpful but too many NLA or back order items.
Please do feel free to put questions on this forum board or else contact me directly. There are only a handful of long term back order items at the moment (the most notable for your car would be the rear lights) and i can usually advise on the status pretty quickly. In terms of NLA, for the E-type the range is generally well covered but we are always open to suggestions for items that we could be making...All input is gratefully received...