Problems fitting courtesy light switches

Talk about the E-Type Series 1

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paulsco
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#1 Problems fitting courtesy light switches

Post by paulsco » Tue Apr 16, 2019 11:49 am

Hi,

I have bought some courtesy light switches and they are too big to clip into the holes in the' A' post.
In fact I managed to break the spring clips whilst trying to force them in.
I bought them from SNG who state that nobody else has reported problems with these, but they will replace them or refund me.

My question is; has anybody else had problems fitting these switches?

My car is factory in this area and I am sure that the holes haven't got smaller.

Paul
65 Series 1 FHC, 68 Jaguar 340

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1954Etype
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#2 Re: Problems fitting courtesy light switches

Post by 1954Etype » Tue Apr 16, 2019 12:47 pm

Paul,

yes, they HAVE HAD problems with these! They don't fit.

Angus
Angus 65 OTS 1E11497. 67 FHC 1E33656

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288gto
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#3 Re: Problems fitting courtesy light switches

Post by 288gto » Tue Apr 16, 2019 1:12 pm

paulsco wrote:
Tue Apr 16, 2019 11:49 am
Hi,

I bought them from SNG who state that nobody else has reported problems with these,
And that is my biggest issue with Barratts. :banghead: Perhaps it's something someone can bring up at the meeting.
Not that something doesn't fit but the absolute denial that they have ever experienced a problem. :lol:
Fitment issues, reasons for return, etc need addressing. I realise I'm as guilty as the next man for just throwing stuff in the bin rather than having the hassle of sending it back, especially on low value items which doesn't help improve things. However more recently I have tried to make the effort to tell them about quality or fitment issues.
If it's any consolation, mine didn't fit either.

Simon
Simon
1969 S2 OTS

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#4 Re: Problems fitting courtesy light switches

Post by paulsco » Tue Apr 16, 2019 1:25 pm

Hi Angus,

How do you get around this problem in your workshop; do you modify them in some way, or do you get them from another supplier?

Hi Simon,

I agree; I don't normally bother with these smaller items.
I had broken mine, so I didn't think I was likely to get them replaced anyway, But I just thought that this time I should let SNG know.

I was pleasantly surprised when a refund or replacement was offered.

Paul
65 Series 1 FHC, 68 Jaguar 340

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#5 Re: Problems fitting courtesy light switches

Post by 1954Etype » Tue Apr 16, 2019 2:01 pm

I try and find originals as I don't have any other supplier I'm afraid.
Angus 65 OTS 1E11497. 67 FHC 1E33656

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JulianBarratt
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#6 Re: Problems fitting courtesy light switches

Post by JulianBarratt » Tue Apr 16, 2019 2:30 pm

I know how frustrated customers get with the "its never happened before" response so i will find the culprit in this case! In fairness to our team we have had zero returns on these in 2018 or 2019 and we sell hundreds, but that doesnt mean its not worth investigating. I will ensure my team look into this - i do have a vague recollection of a previous issue with these some time back but this was more to do with the operation of the switch in that the plunger was jamming but that was resolved. I will look into the specific issue before Saturday...
MD at SNG Barratt Group
Enthusiastic owner/driver of a couple of complete E-types as well as a warehouse or two of parts...

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paulsco
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#7 Re: Problems fitting courtesy light switches

Post by paulsco » Wed Apr 17, 2019 11:29 am

Hi Julian,
Than you for your response.
My post was not intended to be a complaint about your company; on the contrary I am very happy with the service and the response to my queries.
I have bought most of the parts for my restoration from you and generally have no problem with the quality.
As others have said, it is possible that people are not feeding back their problems, especially with low value items.
It is clear that you have a genuine interest in improving the situation, which is what prompted me to let the company know that I had had a fitment issue.

With this particular problem, I was at a loss as to where the problem was and how I could resolve it hence my question.

It is good to hear that this particular part is now being looked at.

Regards,
Paul
65 Series 1 FHC, 68 Jaguar 340

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JulianBarratt
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#8 Re: Problems fitting courtesy light switches

Post by JulianBarratt » Thu Apr 18, 2019 12:28 pm

Ok so we have had a look into this and we could definitely do better on these switches - the current ones are a bit more interference fit than optimal! The ones on our own E-type look like they have taken some effort to install.
We do some of the assembly of these in-house, but the components are bought in so we will address with our suppliers and will shout about it when we have a revised version.
MD at SNG Barratt Group
Enthusiastic owner/driver of a couple of complete E-types as well as a warehouse or two of parts...

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AshM
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#9 Re: Problems fitting courtesy light switches

Post by AshM » Wed Apr 24, 2019 7:04 pm

At the risk of declaring myself a dimwit; I would like to get these out of the A Post’s to get them working again.

How do they come out?

Thanks
Ash
Series 2 FHC 1970
1R 20607

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288gto
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#10 Re: Problems fitting courtesy light switches

Post by 288gto » Wed Apr 24, 2019 9:43 pm

Ash,

They should pull out relatively easily holding the plunger with your thumb and forefinger. Rather than pull them out at 90 degrees to the hole, try rocking them from side to side until one part of the retaining clip comes out. This is assuming someone hasn’t super glued them in to overcome a loose fit.
If you break it, let me know so I can delete my post. :bigrin:

Simon
Simon
1969 S2 OTS

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