The 'E' Type Forum

Well, another weekend as I try to move along on my RHD conversion. This time is just a few cosmetic parts that don’t fit.
A hazard warning decal (series 2 style) where the fixing hole is too small and the entire item is of appalling quality

A choke knob where the screw holes are again to small and the threads wrongly cut.

Another phone call on Monday and no doubt I will get these credited but that’s not the point. Still it’s better than a few weeks ago when I had a set of bulkhead pipes with the flanges fixed 180 degrees out.
And before anyone says that we should be grateful that our cars are supported by the supply chain remember that classic car parts are big and profitable business. Take a look at the filed accounts to see just how big this.

Rant over.

Tim

You love it really Tim....how else would you spend a nice sunny weekend.....not like you didnt know what you were getting into..... Steve

I have to agree
The service is also very very poor
4 separate parts ordered from a well known supplier all in stock according to the new state of the art web site so order placed and acknowledged
1 week later I get an email 1 part is out of stock???
Would I like to have them sent or wait??? They are all in stock you told me when I placed the order They then also say if I want to send the out of stock part later this will incur a further carriage cost!!! Taking the Micheal

And before anyone suggest speaking to the man in charge I have emailed twice without even an acknowledgement or response. I even offered to write his banter page at my cost and do it on customer service because they just don’t get it

I ordered the parts because they were in stock not so I could pay double carriage charges

Poor very poor

Hi Spark...whats your name..please try to put it with your car model in the signature area.....re your issues with a supplier....I have contacted them myself to highlight your problem....have recieved a reply and have sent you a PM ......Steve

All
By way of an update I have received both a pm and call from the supplier who listened to the issues and has undertaken to review the process and communications with customers
Thanks personally go to them for responding so quickly personally

Phil

Thanks for the update Phil....Steve