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#1 New Parts

Posted: Sat May 15, 2021 5:37 am
by E600
After a 4 year build I am now at the point of shakedown on my Low Drag build, the car covered some 12 miles and the following new parts failed:

Oil pressure sender
Speedo right angle drive
Coil

I have also noticed the reservoir hoses “sweating” despite assurances that this type of hose was definitely the right composition.

On contacting the supplier, a well known major supplier, the response is I am sorry we can not refund nor replace as the items have been purchased more than 12 months ago. The speedo drive and oil pressure sender were purchased about 18 months ago

I explained the cars build history saying nobody buys everything in the last 12 months of a restoration and 3 of the 4 items have had less than 12 miles use.


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#2 Re: New Parts

Posted: Sat May 15, 2021 7:43 am
by mgcjag
Im supprised your useing an electrical oil pressure guage....it has been noted here befor that.a member ordered tbe correct not sweartng hose......but recieved the wrong type,...didnt check what he fitted and it sweated....so worth checking....Steve

#3 Re: New Parts

Posted: Mon May 17, 2021 6:48 am
by MarkS
E600, That sounds very unfair. I have to say, I have parts that I have not used on my car yet. I would be very disappointed if the supplier didn't take them back because of their 12month rule, Was it SC Parts by any chance..?

#4 Re: New Parts

Posted: Mon May 17, 2021 7:16 am
by mgcjag
Have a look at your consumer rights......if a supplier is offering 12 mths that is very generous......My experiance of SC parts is that you will strugle to get a refund at all...even if they supply the wrong part....I now never use them......Steve

#5 Re: New Parts

Posted: Mon May 17, 2021 12:10 pm
by 1954Etype
I used them once.

#6 Re: New Parts

Posted: Mon May 17, 2021 8:52 pm
by MarkS
I got sent the wrong parts from the JagShop. The guy insisted they were the right parts even though they obviously weren't. Needless to say, I got the right parts from another supplier, and I haven't been back since...

#7 Re: New Parts

Posted: Mon May 17, 2021 10:27 pm
by ralphr1780
1954Etype wrote:
Mon May 17, 2021 12:10 pm
I used them once.
Me too :banghead:

#8 Re: New Parts

Posted: Mon Jun 21, 2021 12:58 am
by phil.dobson@mac.com
Pat IF the parts were from SNG speak to Carrie Norcott she will/should be able to help