I thought one of my locks was knackered for the same reason as you.
When the button was pushed the plunger did not extend.
I disassembled/reassembled the fiddly mechanism to no avail.
Unlock the door with the key-click. Push the button, plunger would not engage.
The problem turned out to be the first link from the plunger to the door catch.
Turns out it is adjustable and wasn't giving enough clearance for the lock mechanism to unlock with the key.
It has 3 holes. I chose and alternative hole to alter the length of the link and bingo, it worked properly.
